It was around 10:30 on a Saturday night and I was looking for some new software. Yes, that is my excitement for a Saturday night!
I came across a website that sold software that fit what I needed. I was browsing, did a slight scroll down, and read the big sale statement. And right there, in an exceptionally large font size - a spelling error. A very glaring error.
Some people would not have noticed. Those that would see it would just ignore it.
But not me.
I can’t move beyond it. So I do the only thing that I can do. I send them an email and point out the error.
And it strikes me as a bit funny. Because this is something I’ve done my whole life. And honestly, it usually isn’t met with much gladness by others. No one likes to have their mistakes pointed out.
Last month I emailed another website. They were selling a course, but the expiration date had already passed. Again, I emailed and let them know they needed to update it.
I’m not trying to be mean or critical. It’s just what I do. If there’s a mistake, I want to see it fixed. And I realize that people are busy and rushed, and those two things are a combination for making errors. We all get to that point.
And for these websites I come across, they’re going to get emails from me, and they are not going to like me.
But, if you’re one of my clients, you’re going to love that I do this. Because I’m going to do everything I can to make sure you look your best.
25+ years of business experience. 12+ years of virtual experience.