This list is not all-inclusive.  Please feel free to send me an email and ask about specific tasks.

The Basics

Data Entry
Internet Research
Customer Service via Email Response
Customer Service via Phone Response
Customer Invoicing
Audio Transcription
Video Transcription
Meeting Minutes
Blogging
Twitter Posting
Facebook Posting

Complexities

Project Management
Project Coordination
Documentation - Orientation Manuals
Documentation - How To
Editing/Proofing
Software Testing
Customer Service via EDI platforms


Special Focus ~ Process Analysis (Local Clients Only)

This is an in-house service where I will be on-site at your business to review the flow of how things happen.  Why analyze your processes?  It will help you determine where your weak points might be, where you might be wasting time, where you're losing productivity.  It will help you to see how your business is actually working, not just how you believe it's working.

Process Analysis of your business provides you with in-depth review and documentation of your business flow.  Length of review and documentation process depends upon the size and components of your business.  Please contact me to discuss your needs.



Software
Our clients are all different and they therefore use different software for their needs.  We use many different software programs and are happy to jump in and learn those we have had the opportunity to use yet.  Here are some of the programs we use:


Direct EDI
Highrise
HootSuite
Hubspot
MS Office Products
Peachtree Accounting
PCRecruiter
Sage Payment Solutions (Virtual Terminal)
Salesforce
Solve 360
SPS Commerce
SupplierNet
Vendor Central (Amazon)
Volusion
Zoho Books
Zoho CRM